FAQs: Answers to Your Most Common AutoProctor Questions
Last updated February 5, 2024
Introduction
AutoProctor has become an indispensable tool for educators, recruiters, and administrators seeking to maintain the integrity of online assessments. With its comprehensive suite of proctoring features, AutoProctor ensures a secure and fair testing environment. However, users often have questions about how best to utilize the platform, troubleshoot issues, or understand its capabilities. This article compiles answers to some of the most frequently asked questions about AutoProctor, providing clear, concise information to enhance your experience.
Frequently Asked Questions
1. What is AutoProctor and how does it work? - AutoProctor is an online proctoring tool that uses advanced monitoring techniques to ensure the integrity of online tests. It works by accessing the test taker's webcam and microphone to monitor their environment and behavior during the test, detecting any potential violations.
2. Which browsers are compatible with AutoProctor? - AutoProctor is compatible with the latest versions of Chrome and Firefox. For the best experience, ensure your browser is up to date before starting a test.
3. Can AutoProctor be used with any online test platform? - AutoProctor offers direct integration with popular platforms like Google Forms and Microsoft Forms. For other platforms, AutoProctor provides a JavaScript SDK and REST APIs for custom integration.
4. How do I set up my test with AutoProctor? - To set up your test, log into your AutoProctor account, select the test platform you're using, and follow the prompts to link your test and configure proctoring settings. AutoProctor will generate a unique link for your proctored test to share with test takers.
5. What happens if a test taker violates the testing policy? - AutoProctor detects violations in real-time and logs them in a detailed proctoring report. Test administrators can review these reports to determine the appropriate action, such as issuing a warning or invalidating the test results.
6. Is AutoProctor secure and privacy-compliant? - Yes, AutoProctor prioritizes security and privacy. It complies with major privacy regulations and uses encryption to protect all data. Test takers are informed about the data collected and its use before starting the test.
7. Can I customize the proctoring settings? - Absolutely. AutoProctor allows you to customize various proctoring settings, including the level of monitoring and what constitutes a violation, to suit the specific needs of your test.
8. What technical support does AutoProctor offer? - AutoProctor provides comprehensive support through its online help center, email support, and detailed documentation for troubleshooting and integration.
9. How does AutoProctor ensure test taker identity? - AutoProctor includes identity verification features, such as photo ID checks and facial recognition, to ensure that the person taking the test matches the registered identity.
10. What are the system requirements for using AutoProctor? - Test takers need a device with a webcam and microphone, a stable internet connection, and a compatible browser. Specific requirements may vary based on the complexity of the test and proctoring settings.
Conclusion
AutoProctor is dedicated to providing a secure, efficient, and user-friendly online testing experience. By addressing these frequently asked questions, we hope to enhance your understanding and utilization of AutoProctor's features. Whether you're conducting high-stakes exams or routine assessments, AutoProctor supports your commitment to upholding the highest standards of integrity and fairness. For more detailed information or specific inquiries, please visit our support center or contact our customer service team.