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Help CenterDelivery and ShippingWhat to Do If Your Order is Delayed

What to Do If Your Order is Delayed

Last updated November 28, 2023

Introduction Delays in order delivery, while uncommon at Boya, can happen. Knowing what steps to take in such instances ensures a quick resolution and maintains your satisfaction with our service.

What to Do If Your Order is Delayed

  1. Check Your Order Status: Use the tracking number to see the latest update on your order.
  2. Contact Customer Support: If the delay is beyond the expected time, reach out to our customer support team for assistance.
  3. Alternative Arrangements: Inquire about possible alternative arrangements or compensations for the inconvenience caused.

By following these steps, you can effectively manage any delays and ensure a positive outcome.

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