Embedding the Clueso Help Widget
Last updated October 30, 2023
Brief Intro:
The Clueso Help Widget is a powerful tool that provides users with instant access to your Help Center content directly from your website or application. By embedding this widget, you can offer real-time support, reduce bounce rates, and enhance user satisfaction. In this guide, we'll walk you through the steps to seamlessly integrate the Clueso Help Widget into your platform.
Benefits of the Clueso Help Widget:
- Instant Support: Users can access help articles, FAQs, and guides without leaving the current page.
- User Engagement: Interactive widgets can boost user engagement and prolong their stay on your platform.
- Reduced Support Tickets: By providing immediate answers, you can reduce the number of direct support inquiries.
Embedding the Clueso Help Widget: Step-by-Step
- Access Your Clueso Dashboard:
- Log in to your Clueso account and navigate to the "Widgets" section.
- Customize the Widget:
- Choose the color, size, and position of the widget to match your website's design and branding.
- Generate Embed Code:
- Once you've customized the widget, click on the "Generate Code" button. This will provide you with a unique embed code for the widget.
- Copy the Embed Code:
- Click on the "Copy" button to copy the generated code to your clipboard.
- Paste the Code into Your Website:
- Navigate to your website's backend or CMS. Insert the copied code into the desired page or template, ideally just before the closing
</body>tag.
- Test the Widget:
- After embedding, visit your website to ensure the widget appears correctly and is functional. Test its responsiveness on different devices and browsers.
- Gather Feedback:
- Encourage users to provide feedback on the widget's functionality and content. This can help you make necessary improvements.
Conclusion:
The Clueso Help Widget is a valuable addition to any platform, offering users immediate access to essential support resources. By following the steps outlined above, you can ensure a smooth integration process and provide your users with a seamless support experience.