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Help CenterIntegration and SupportAccessing Support

Accessing Support

Last updated November 4, 2023

Introduction:

Having access to support when needed is crucial for resolving issues and making the most of Contextual. This article outlines the steps to access support within Contextual.

Steps:

  • Click on the 'Help' or 'Support' icon usually located at the bottom right corner or top right corner of the dashboard.
  • Browse through the available articles in the help center to see if your question has already been answered.
  • If you need further assistance, click on 'Contact Support' to open a support ticket.
  • Fill in the details of your issue, providing as much information as possible to expedite resolution.
  • Submit the support ticket and wait for a response from the Contextual support team.

Conclusion:

Accessing support is a straightforward process within Contextual. With a robust support system in place, rest assured that help is available whenever you encounter challenges or have questions.

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