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Help CenterIntegration and APIsEmbedding Your Chatbot on Different Platforms

Embedding Your Chatbot on Different Platforms

Last updated February 15, 2024

Introduction:

In today's digital age, providing immediate, accessible support through an AI chatbot can significantly enhance user experience on your platform. EmbedAI offers a versatile chatbot that can be integrated across various platforms, including websites, e-commerce stores, and content management systems. This flexibility ensures that your users receive consistent support, regardless of how they interact with your brand. This article will guide you through the process of embedding your EmbedAI chatbot on different platforms, ensuring a seamless integration for improved customer engagement.

Step-by-Step Guide:

  1. Preparing Your Chatbot for Embedding:
  • Before embedding, ensure your chatbot is fully trained and tested. Visit your EmbedAI dashboard to review its performance and make any necessary adjustments.
  1. Accessing the Embed Code:
  • In your EmbedAI dashboard, navigate to the "Integration" or "Embed Code" section. Here, you'll find the HTML/JavaScript snippet required to embed your chatbot on your site or platform.
  1. Embedding on a Website:
  • Copy the embed code: From the dashboard, copy the provided HTML/JavaScript snippet.
  • Paste the code into your website's HTML: Locate the section of your website where you want the chatbot to appear (commonly in the footer section so it appears on all pages) and paste the code snippet.
  • Save and test: Save your changes and visit your website to ensure the chatbot appears and functions as expected.
  1. Integrating with E-commerce Platforms (e.g., Shopify):
  • Access your platform's theme code: In your e-commerce platform's dashboard, navigate to the theme or website editor.
  • Insert the embed code: Find the appropriate place to add the HTML/JavaScript snippet, which is usually in a global file such as the footer.
  • Preview and publish: Save your changes and preview your store to test the chatbot's functionality before publishing the changes.
  1. Adding to Content Management Systems (e.g., WordPress):
  • Use a custom HTML widget: In the WordPress dashboard, go to "Appearance" > "Widgets." Choose a "Custom HTML" widget and add it to your desired sidebar or footer area.
  • Paste the embed code: Insert the EmbedAI chatbot code into the widget's content area.
  • Review and activate: Save the widget settings and visit your site to confirm the chatbot is working correctly.
  1. Embedding on Other Platforms (e.g., Webflow, Wix):
  • Locate the site's custom code section: Most modern website builders offer a section for adding custom HTML/JavaScript.
  • Insert the chatbot code: Copy and paste the EmbedAI chatbot embed code into the designated custom code area or directly into the page you want the chatbot to appear on.
  • Publish your changes: Ensure you save and publish your site, then test the chatbot's presence and functionality on your live site.

Conclusion:

Embedding your EmbedAI chatbot across different platforms is a straightforward process that can significantly enhance your user engagement and support capabilities. By following these steps, you can ensure that your chatbot is properly integrated, providing your users with instant access to support and information, regardless of how they interact with your brand. Always test the chatbot after embedding to ensure it operates smoothly and is ready to assist your users.

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