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Help CenterPayments and AccountsData Privacy and Security Measures

Data Privacy and Security Measures

Last updated May 12, 2024

Introduction: Data privacy and security are fundamental when using online tools. Kapwing ensures that users’ data is protected while working on projects and engaging with the platform. Here's a quick overview of Kapwing's privacy and security measures.

Step-by-Step Guide:

  1. Secure Data Transmission:
  • Encryption: Kapwing employs SSL/TLS encryption during data transmission to secure files and personal data when uploading, editing, or downloading content.
  • Secure Logins: User login credentials are protected through encryption and security protocols to prevent unauthorized access.
  1. Data Storage and Retention:
  • Cloud Storage: Project files are stored securely on Kapwing's cloud servers, safeguarded against unauthorized access.
  • Retention Policy: Files remain stored for users to access but can be removed or deleted as per their preference.
  1. Access Control:
  • User Management: Personal accounts allow users to manage their data and projects, restricting access to authorized collaborators only.
  • Team Collaboration: Team members invited to collaborate have access to shared content while maintaining their personal data privacy.
  1. User Data Protection:
  • Privacy Policies: Kapwing’s privacy policy outlines how data is collected, used, and protected, providing transparency to users.
  • Third-Party Services: Any third-party integrations are carefully reviewed to ensure they meet the required security standards.
  1. Reporting and Support:
  • Report Issues: Users can report security issues directly to Kapwing through their support channels, ensuring quick resolution.
  • Customer Support: For privacy or security-related concerns, Kapwing’s support team is available to address and provide guidance.

By adhering to these privacy and security measures, Kapwing ensures user data remains secure while users create and collaborate online.

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