Understanding Your Billing and Pricing
Last updated July 25, 2024
Checkr offers flexible pricing plans designed to suit businesses of all sizes. This guide provides clarity on Checkr's pricing structure and how to understand your billing statements.
Checkr's Pricing Structure
- Subscription-Based Plans: Checkr offers subscription-based pricing plans, with monthly or annual fees based on the features and capacity included.
- Per-Check Pricing: In addition to subscription fees, you may be charged per background check ordered. The cost per check can vary based on the specific check type and data sources used.
- Volume Discounts: Checkr may offer volume discounts for organizations conducting a high volume of background checks.
Understanding Your Billing Statements
- Billing Cycle: Your billing cycle will be specified in your Checkr account settings. You’ll usually receive a bill at the start of each billing period.
- Subscription Fees: The total subscription fee will be displayed on your invoice, reflecting the selected plan and any included features.
- Per-Check Charges: Your billing statement will itemize each background check ordered, including the check type, associated fees, and date of completion.
- Additional Charges: Your invoice may include other charges, such as fees for additional reports, API usage, or custom features.
- Billing Contact: Check your account settings to verify the contact information associated with your billing account.
Accessing Billing Information
- Account Dashboard: You can typically find your billing information within your Checkr account dashboard or through the settings menu.
- Billing History: The billing history section will display your past invoices and provide access to details for past payments.
- Payment Methods: Check your payment settings to ensure that your payment methods are up-to-date and that you have sufficient funds to cover your bill.
Checkr's billing system is designed to be transparent and straightforward. Understanding your pricing structure, reviewing your billing statements, and managing your payment methods ensures accurate and efficient account management.
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