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Help CenterChannels & IntegrationsAdding a Chatbot to Your Website

Adding a Chatbot to Your Website

Last updated August 21, 2024

Incorporating a chatbot directly onto your website can revolutionize user engagement, provide instant support, and streamline interactions. Blip makes it incredibly easy to add your chatbot to your website, enhancing the visitor experience and providing a more dynamic and interactive presence.

Adding Your Chatbot

  • Generate Embed Code: Within your Blip project, navigate to the "Channels" section and select "Website" from the available options.
  • Customize Chatbot Appearance: Choose from a selection of pre-designed chatbot widgets or customize the appearance of your chatbot to match your website's design.
  • Select a Deployment Method: Blip offers various methods for adding your chatbot to your website:
  • Embed Code: Blip generates an HTML snippet that you can paste directly into the HTML of your website. This method provides the most flexibility in controlling the location and appearance of your chatbot.
  • JavaScript SDK: For more advanced implementations, you can use Blip's JavaScript SDK to embed your chatbot using JavaScript code within your website's structure.
  • WordPress Plugin: If you're using a WordPress website, Blip offers a dedicated plugin to easily add your chatbot widget to your website.
  • Customize Widget Settings: Configure settings like the chatbot's appearance, size, placement on the page, and initial greeting message.
  • Test the Integration: Open your website in a web browser to ensure the chatbot widget is correctly displayed and functioning as expected.
  • Go Live: Once you're satisfied with the integration, publish your chatbot to make it live on your website. Your visitors can now engage with your chatbot and receive support directly from your site.

Tips for Website Integration

  • Consider Placement: Strategically place your chatbot widget on your website to maximize visibility and accessibility for visitors. Common placements include the bottom-right corner, sidebar, or in-line content areas.
  • Customize the Greeting: Craft a welcoming and informative greeting message that encourages users to interact with your chatbot. Clearly communicate the chatbot's purpose and how it can assist visitors.
  • Provide Clear Instructions: Ensure the chatbot's interface is user-friendly and provides clear instructions on how to interact.
  • Monitor and Analyze: Track the performance of your chatbot on your website using Blip's analytics dashboard. Monitor metrics like engagement, response times, and user feedback to optimize the experience.

Adding a chatbot to your website offers valuable opportunities to enhance user engagement, provide instant support, and automate common tasks. Blip simplifies this process, making it easy to integrate your chatbot and transform your website into a more interactive and dynamic platform.

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