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Help CenterTechnical SupportBrowser Compatibility and Requirements

Browser Compatibility and Requirements

Last updated July 29, 2024

For an optimal learning experience on the Mindvalley platform, ensure your browser meets the recommended compatibility and requirements. This article provides a comprehensive guide to ensure seamless access to all Mindvalley features.

Supported Browsers

  • Google Chrome: The latest version of Google Chrome is highly recommended for the best compatibility and performance.
  • Mozilla Firefox: The latest version of Mozilla Firefox is also supported, offering a smooth browsing experience.
  • Safari: The latest version of Safari (on macOS only) is compatible with the Mindvalley platform.
  • Microsoft Edge: The latest version of Microsoft Edge is supported, providing a reliable browsing environment.
  • Operating System: Windows 10 or later, macOS 10.12 or later, iOS 11 or later, Android 5.0 or later.
  • Processor: A modern processor such as Intel i3 or AMD equivalent.
  • RAM: At least 4GB of RAM.
  • Internet Connection: A reliable broadband internet connection is required for optimal streaming and download speeds.
  • JavaScript Enabled: Ensure that JavaScript is enabled in your browser settings to enable interactive elements and features on the Mindvalley platform.
  • Cookies Enabled: Allow cookies from Mindvalley's website to ensure proper functionality of your account and preferences.

Troubleshooting Browser Issues

  • Update Your Browser: Ensure that you are using the latest version of your chosen browser to benefit from the latest features and security updates.
  • Clear Cache and Cookies: Clear your browser's cache and cookies to remove outdated files and temporary data that might interfere with the platform's functionality.
  • Disable Ad Blockers: Ad blockers can sometimes interfere with website functionality. Try disabling them temporarily to see if the issue resolves.
  • Restart Your Browser: Restarting your browser can sometimes resolve minor browser glitches or conflicts.
  • Contact Mindvalley Support: If you continue to experience browser-related problems, contact Mindvalley support for assistance.

Remember:

  • Using a supported browser and meeting the minimum system requirements ensures a smooth and seamless learning experience on the Mindvalley platform.
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