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Help Center›Features and Tools›Using Real-Time Tracking

Using Real-Time Tracking

Last updated October 12, 2024

Using Real-Time Tracking

In today's fast-paced logistics environment, keeping track of shipments in real-time is essential for businesses and their customers. GoComet provides a powerful real-time tracking feature that allows users to monitor their shipments throughout the entire shipping process. This article will guide you on how to effectively use this feature to enhance your shipping experience.

Why Real-Time Tracking is Important

Real-time tracking provides several benefits, including:

  • Increased visibility into shipment status.
  • Enhanced customer satisfaction through timely updates.
  • The ability to respond promptly to any delays or issues.

Steps to Use Real-Time Tracking in GoComet

Follow these simple steps to start using real-time tracking for your shipments:

  • Log in to your GoComet account.
  • Navigate to the 'Shipments' section on your dashboard.
  • Locate the specific shipment you want to track. You can use the search bar to find your shipment quickly.
  • Click on the shipment to view its details.
  • Look for the tracking information displayed on the shipment detail page.
  • You will see real-time updates regarding the location and status of your shipment.
  • If necessary, you can set up alerts to be notified of any changes to the shipment status.

    • Using Mobile Tracking

    For users on the go, GoComet also offers real-time tracking via its mobile application. Here’s how to use it:

  • Download and install the GoComet app from the App Store or Google Play.
  • Log in using your GoComet credentials.
  • Access the 'Track Shipments' feature from the app's main menu.
  • Input the shipment number or select it from your shipments list to view live tracking information.

    • With access to tracking information at your fingertips, you can efficiently manage your shipping needs.

    Conclusion

    Real-time tracking is an invaluable tool for businesses looking to improve their shipping processes and customer satisfaction. By following the steps outlined in this guide, you can take full advantage of GoComet's tracking capabilities and ensure that you are always informed about the status of your shipments.

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