Using the Veho Dashboard
Last updated July 24, 2024
The Veho Dashboard is your central hub for managing orders, tracking shipments, and gaining insights into your delivery operations. It provides a centralized platform for managing your entire shipping workflow.
Accessing the Dashboard
1. **Login:** Log in to your Veho account using your email address and password.
2. **Dashboard Navigation:** The Dashboard will display a range of key metrics, reports, and tools to manage your shipping activity.
Key Dashboard Features
- Order Management:
- View and manage your orders: Access a detailed list of your past, present, and future orders.
- Track order status: Track the progress of your orders in real time, from order placement to delivery.
- Update order details: Modify delivery addresses, add special instructions, or make changes to your orders as needed.
- Tracking & Insights:
- Real-time tracking: Monitor the location and status of your shipments with real-time tracking updates.
- Delivery history: View past deliveries, including details about shipment dates, delivery addresses, and carrier information.
- Performance analytics: Analyze delivery performance metrics to identify trends, optimize routes, and improve efficiency.
- Shipping Management:
- Carrier management: Manage your preferred carriers, set shipping rates, and access carrier services.
- Shipping label generation: Generate shipping labels directly from the dashboard, streamlining the packaging process.
- Rate calculation tool: Estimate shipping costs for different destinations and package sizes.
- Customer Support:
- Contact customer support: Reach out to our team for assistance with any shipping or account-related queries.
- View support history: Access a record of your previous support interactions.
Dashboard Navigation & Functionality
- Menu Navigation: The dashboard typically features a menu with various tabs or sections for accessing different features.
- Search Bar: Use the search bar to quickly locate specific orders or information.
- Filter Options: Apply filters to your order lists or reports to narrow down results based on specific criteria.
- Notifications: Receive notifications within the dashboard about order updates, shipment progress, or important alerts.
- Settings: Access settings to customize your dashboard preferences, including preferred language, notification settings, and more.
Benefits of Using the Veho Dashboard
- Centralized Management: Manage all aspects of your shipping operations from a single platform.
- Improved Efficiency: Streamline and automate tasks, saving time and reducing manual effort.
- Enhanced Visibility: Gain real-time insights into your orders, shipments, and performance data.
- Data-Driven Decision Making: Use analytics to optimize shipping strategies and enhance delivery efficiency.
- Customer Satisfaction: Provide your customers with enhanced tracking capabilities and timely updates, improving their overall shipping experience.
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