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Help Center›Travel Policies›Cancellation and Refund Policies

Cancellation and Refund Policies

Last updated October 1, 2024

Cancellation and Refund Policies

Understanding cancellation and refund policies is essential for travelers when they book their trips on EaseMyTrip. We aim to provide clear guidelines that help you navigate through the cancellation process smoothly. Whether your plans have changed or an unforeseen circumstance arises, we are here to guide you through the necessary steps for canceling your booking and obtaining a refund when applicable.

Key Points to Remember

Before proceeding with cancellation, here are some key points to keep in mind:

  • Cancellation policies vary based on the service provider (airlines, hotels, etc.). Make sure to check the specific policy applicable to your booking.
  • Refunds may take a few business days to process, depending on the payment method used.
  • Some bookings may be non-refundable, which means the total amount paid cannot be reclaimed.

Steps to Cancel Your Booking

If you need to cancel your booking, follow these simple steps:

  • Log in to your EaseMyTrip account.
  • Go to 'My Bookings' section.
  • Select the booking you wish to cancel.
  • Click on the 'Cancel Booking' button.
  • Follow the prompts to complete the cancellation process.
  • After cancellation, you will receive a confirmation email regarding the status of your cancellation.

    • Refund Process

    If your booking is eligible for a refund, here’s what to expect:

  • Upon cancellation, the refund request will be automatically initiated if applicable.
  • You will receive an email notification confirming your refund request.
  • Refunds typically take 7-10 business days to process and reflect in your account, depending on your bank.

    • Need Help?

    If you encounter any issues or have questions regarding cancellation and refunds, our customer service team is readily available to assist you. Don’t hesitate to reach out via our support channels.

    Your satisfaction is our priority, and we are committed to making your travel experience as smooth as possible!

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