Frequently Asked Questions (FAQs)
Last updated July 23, 2024
This section addresses common questions from customers about Arab National Bank's (ANB) products, services, and online banking.
Frequently Asked Questions
**General Banking:**
- What are the minimum balance requirements for savings accounts? Minimum balance requirements vary depending on the type of savings account. You can find the specific requirements for each account on the ANB website or by contacting customer service.
- How can I check my account balance? You can check your account balance online through ANB's website or mobile app, or by visiting a branch. You can also use an ATM to check your balance.
- How do I report a lost or stolen debit card? If you lose or have your debit card stolen, contact ANB customer service immediately. They will block your card and issue a new one.
- What are the fees for using an ATM? Fees for using ATMs may vary depending on the type of ATM and whether it is an ANB ATM or an ATM operated by another bank.
**Online Banking:**
- How do I set up online banking? You can register for ANB online banking through their website or mobile app. You will need your National ID or Residency Permit number and a valid mobile number to complete the registration process.
- What are the security measures for online banking? ANB employs multiple security measures to protect your online banking accounts, including two-factor authentication, secure encryption, and fraud monitoring.
- How can I change my online banking password? You can change your password through the ANB website or mobile app. Look for the "Change Password" option in the settings or profile section.
**Loans and Credit Cards:**
- How can I apply for a personal loan? You can apply for a personal loan online through the ANB website or by visiting a branch. You will need to provide your personal information, proof of income, and other supporting documents.
- How can I apply for a credit card? You can apply for a credit card online through the ANB website or by visiting a branch. You will need to provide your personal information, proof of income, and other supporting documents.
- What is the credit limit on my credit card? Your credit limit is determined by ANB based on your creditworthiness. You can find your credit limit on your credit card statement or by contacting customer service.
**Investments:**
- What types of investment options are available at ANB? ANB offers a range of investment options, including mutual funds, bonds, and stocks. You can learn more about these investments on the ANB website or by discussing with their investment advisors.
- What is the minimum investment amount for mutual funds? The minimum investment amount for mutual funds can vary depending on the specific fund. You can find the minimum amount on the fund's prospectus or by contacting ANB.
For further assistance, don't hesitate to reach out to ANB customer service through the contact methods listed on their website or mobile app.
Was this article helpful?