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Help CenterSecurity & PrivacyANB Privacy Policy

ANB Privacy Policy

Last updated July 23, 2024

Arab National Bank (ANB) is committed to protecting the privacy and confidentiality of your personal information. ANB's Privacy Policy outlines how they collect, use, disclose, and protect your data.

Understanding ANB's Privacy Policy

Here are key aspects of ANB's Privacy Policy:

  • Information Collection: ANB collects personal information from you when you open an account, use their services, visit their website, or interact with their customer service. This information may include:
  • Personal Details: Name, address, phone number, email address, National ID or Residency Permit number.
  • Financial Information: Account numbers, balance information, transaction history, credit card details, loan information.
  • Online Activity: Information about your website browsing activity, online banking access, and app usage.
  • Use of Information: ANB uses your personal information to:
  • Provide and Manage Services: To process transactions, open accounts, provide financial products and services, and manage your accounts.
  • Improve Services: To analyze customer data to improve products, services, and customer experience.
  • Marketing and Communication: To send you promotional materials, offers, and updates about services (you can opt out of marketing communications at any time).
  • Security and Fraud Prevention: To protect your accounts from unauthorized access and fraud.
  • Disclosure of Information: ANB may disclose your information in certain circumstances, including:
  • Legal Requirements: To comply with legal obligations, court orders, or regulatory requirements.
  • Service Providers: To third-party service providers who assist ANB in providing services, such as data processing, marketing, and customer support.
  • Business Transactions: In connection with a merger, acquisition, or sale of all or a portion of the business.
  • Data Security: ANB implements security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
  • Encryption: Sensitive information is encrypted to protect it during transmission.
  • Access Control: Access to personal data is restricted to authorized employees on a need-to-know basis.
  • Regular Security Reviews: ANB periodically reviews security measures to ensure their effectiveness.
  • Data Retention: ANB retains your personal information for as long as necessary to fulfill the purposes outlined in their Privacy Policy, comply with legal requirements, or resolve any disputes.
  • Your Rights: You have the right to:
  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your information (subject to legal and regulatory requirements).
  • Opt Out: Opt out of receiving marketing communications from ANB.

You can find ANB's full Privacy Policy on their website (www.anb.com.sa). If you have any questions about ANB's privacy practices, you can contact their customer service team through the channels listed on their website or mobile app.

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