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Help CenterAttendee Experience and SupportNavigating the Attendee Portal

Navigating the Attendee Portal

Last updated April 19, 2024

Introduction:

The attendee portal is your gateway to accessing event information, managing registrations, and engaging with event content. Designed with attendee convenience in mind, the portal provides a centralized hub where attendees can explore event details, access resources, and participate in interactive sessions. In this guide, we'll walk you through navigating the attendee portal to make the most of your event experience.

Step-by-Step Guide:

  1. Accessing the Attendee Portal:
  • Log in to your attendee account using the credentials provided during event registration.
  • Navigate to the event website or app and locate the "Attendee Portal" or "My Account" section to access your personalized portal.
  1. Viewing Event Details:
  • Explore event details such as date, time, location, agenda, and speaker lineup within the attendee portal.
  • Familiarize yourself with the event schedule and session descriptions to plan your itinerary and prioritize sessions of interest.
  1. Managing Registrations:
  • Review your event registrations and ticket information within the attendee portal.
  • Make changes to your registration details, such as updating personal information or session selections, if allowed by event organizers.
  1. Accessing Event Resources:
  • Access event resources such as presentation slides, handouts, and additional materials provided by speakers and organizers.
  • Download or bookmark resources for future reference and further exploration.
  1. Engaging with Interactive Features:
  • Participate in interactive features such as live polls, Q&A sessions, and audience feedback mechanisms embedded within the attendee portal.
  • Share your insights, ask questions, and contribute to discussions to enhance your engagement with event content.
  1. Networking with Attendees:
  • Connect with fellow attendees through networking features available within the attendee portal.
  • Browse attendee profiles, send messages, and schedule meetings with like-minded individuals to expand your professional network.
  1. Accessing Virtual Event Components (If Applicable):
  • If the event includes virtual components, access virtual sessions, live streams, and virtual exhibitor booths within the attendee portal.
  • Engage with virtual content, interact with speakers and exhibitors, and explore virtual networking opportunities.
  1. Providing Feedback and Surveys:
  • Share your feedback and insights with event organizers by completing surveys and feedback forms available within the attendee portal.
  • Provide constructive feedback on sessions, speakers, and overall event experience to help organizers improve future events.
  1. Accessing Help and Support:
  • If you encounter any issues or have questions about using the attendee portal, access help and support resources provided within the portal.
  • Contact event organizers or support staff for assistance with technical issues, registration inquiries, or general questions.
  1. Logging Out and Exiting the Portal:
  • Once you've completed your activities within the attendee portal, remember to log out of your account to ensure security and privacy.
  • Close the attendee portal window or app to exit and return to your regular browsing or app usage.

Conclusion:

By following these steps, you can effectively navigate the attendee portal and leverage its features to enhance your event experience. Take advantage of the resources, interactive features, and networking opportunities available within the portal to make the most of your time at the event.

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