Modifying Your Order
Last updated September 30, 2024
Modifying Your Order with Clovia
At Clovia, we understand that sometimes you may need to modify your order after it's been placed. Whether you've realized you've ordered the wrong size, quantity, or even a different product, we’ve got you covered. This article will guide you through the steps to successfully modify your order and ensure you receive exactly what you want.
To modify your order, please note that there are a few conditions that must be met. Modifications can only be made within a certain time frame after placing your order, and it is essential to act quickly to ensure your changes are processed before your order is shipped.
Steps to Modify Your Order
Follow these simple steps to modify your order:
- 1. Log into Your Account
- Visit the 'My Orders' section of your account dashboard.
- Locate the Order You Wish to Modify
- Click on the 'Modify Order' button next to the relevant order.
- Make Your Changes
- Select the items to remove or change the quantities. If you wish to add new items, browse the collection and add them to your cart.
- Review Your Modifications
- Double-check that all the changes reflect your preferences before proceeding.
- Submit Your Changes
- Click on the 'Confirm Modifications' button to save your changes.
- Check Your Email
- Look out for a confirmation email from Clovia detailing the modifications made to your order.
If you encounter any issues while trying to modify your order, or if the modification window has closed and you still need to make changes, please feel free to reach out to our customer support team.
Need Help?
You can contact us through the 'Customer Support' section of our website, or use the live chat feature for immediate assistance. Our team is always available to help you with your order-related inquiries.
Thank you for choosing Clovia! We value your satisfaction and are committed to making your shopping experience enjoyable.