Understanding Rootly's Dashboard
Last updated August 29, 2024
Rootly’s dashboard is designed to provide a seamless experience for incident management, helping teams resolve issues faster and more efficiently. Whether you're new to Rootly or just need a quick refresher, this guide will walk you through the key features of the dashboard and how to navigate it effectively.
Getting Started with Rootly's Dashboard
- Access the Dashboard:
- Log in to your Rootly account at rootly.com .
- Once logged in, you'll be directed to the main dashboard.
- Overview of Key Sections:
- Incident Overview: At the top of the dashboard, you'll find a summary of active incidents, providing a quick snapshot of ongoing issues.
- Incident Timeline: Below the overview, you'll see a timeline that tracks the progress of incidents, including actions taken and updates made.
- Team Communication: On the right side, there's a dedicated space for team communication, allowing for seamless collaboration during incident resolution.
- Navigating the Dashboard:
- Filter Incidents: Use the filter options to sort incidents by status, priority, or assigned team members.
- Detailed Incident View: Click on any incident to access detailed information, including incident history, logs, and attached files.
- Notifications and Alerts: Manage your notifications settings to receive real-time updates on incidents relevant to your role.
- Customizing Your Dashboard:
- Widgets: Add or remove widgets based on your needs, such as performance metrics, recent activity, or team workloads.
- Personalization: Customize the layout and color scheme to suit your preferences and make important information stand out.
- Support and Resources:
- Access the Help Center directly from the dashboard if you need further assistance or want to explore advanced features.
- Reach out to Rootly support for any specific issues or questions regarding dashboard functionalities.
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