Managing Your Business Mobile Accounts
Last updated July 27, 2024
Efficiently managing your business mobile accounts is essential to maintain connectivity, control expenses, and ensure effective communication. This guide outlines key strategies and tools for effectively managing your TELUS business mobile accounts.
Accessing Account Information
- My TELUS Business: Login to your My TELUS Business portal to access a comprehensive overview of your business mobile accounts. This platform allows you to manage billing, track usage, adjust plans, and more.
- TELUS Business App: Download the TELUS Business app for iOS and Android devices to manage your accounts on the go.
Key Management Tasks
- Tracking Usage: Monitor data usage for each mobile line to identify trends and ensure you're on the right data plans.
- Managing Data Plans: Adjust data plans based on individual user needs. Consider data add-ons or plan changes to avoid overage charges.
- Billing and Payment: Review your business mobile bills, make payments, and view past invoices through your My TELUS Business account.
- Adding and Removing Lines: Add new lines for employees, contractors, or company devices as needed. Remove lines or adjust plans for departing employees.
- Updating Account Information: Keep your account details up to date, including billing address, contact information, and authorized users.
- Setting Up Security Features: Enable security features such as password protection, two-factor authentication, and mobile device management (MDM) to safeguard your business data and devices.
Optimizing Mobile Costs
- Review Plans Regularly: Periodically assess whether your current plans align with your employees' usage patterns. Consider adjusting plans, switching to shared data plans, or exploring other options for more cost-effective solutions.
- Explore Promotions: Look for TELUS promotions and discounts on business mobile plans or devices.
- Data Management: Encourage employees to use Wi-Fi whenever possible to limit mobile data usage.
- Device Management: Consider leasing or purchasing devices through TELUS to simplify management and potentially take advantage of bundled plans.
Additional Features
- Call Management: Configure features like call forwarding, call waiting, and voicemail settings for each line.
- Mobile Hotspot: Enable and manage mobile hotspots to provide internet connectivity to other devices.
- Roaming and International Calls: Monitor roaming usage and manage international calling options.
Contact TELUS Business Solutions
For assistance with managing business mobile accounts, questions about specific features, or personalized advice on optimizing your phone plans, contact TELUS business solutions.
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