Billing and Payment Information
Last updated September 30, 2024
Billing and Payment Information
Managing your billing and payment information is essential for ensuring seamless access to Polar Analytics services. This article will guide you through the process of updating your payment details, viewing your current subscription plan, and ensuring your billing information is up to date.
Overview
In order to access all features and tools offered by Polar Analytics, a valid subscription is required. Proper management of your billing and payment methods can help avoid service interruptions.
Steps to Update Billing and Payment Information
Follow these steps to update your billing and payment information in Polar Analytics:
- Log into your Polar Analytics account.
- Once logged in, navigate to the 'Account' section of your dashboard, which can typically be found in the top right corner of the screen.
- In the 'Account' section, find the 'Billing' tab.
- Under the 'Billing' tab, you will see your current subscription details, including the plan you’re on and the next billing date.
- To update your payment information, click on the 'Edit Payment Method' button.
- Input your new payment method details, including card number, expiration date, and CVV. Ensure that all fields are filled out correctly.
- Once you have entered your new payment details, click 'Save Changes' to confirm the updates.
- You should receive a confirmation message indicating that your billing information has been successfully updated.
Viewing Billing History
To review your billing history or download invoices, you may follow these additional steps:
- In the 'Billing' section of your account, scroll down to find 'Billing History'.
- Here you can view all past payments and download invoices for your records.
Contacting Support
If you encounter any issues while updating your billing or payment information, don't hesitate to reach out to the Polar Analytics support team for assistance. You can contact them through the support page on the website.
By keeping your billing information up to date, you'll ensure uninterrupted access to the powerful analytics capabilities that Polar Analytics provides.