Frequently Asked Questions (FAQ)
Last updated September 26, 2024
This section answers some of the most common questions about Hanni, its products, and services. If you don't find the answer to your question here, please don't hesitate to contact our customer support team.
Common Questions
- What payment methods do you accept? Hanni accepts [List accepted payment methods, e.g., Visa, Mastercard, American Express, PayPal]. Please refer to the "Accepted Payment Methods" article for the most up-to-date information.
- How long does shipping take? Shipping times vary depending on your location and the shipping method selected. For estimated delivery times, please refer to the "Shipping Options & Costs" article or check at checkout.
- What is your return policy? Hanni's return policy allows returns within [Number] days of delivery for unworn, unwashed items with original tags attached. Refer to the "Return & Exchange Policy" article for complete details.
- How do I track my order? You can track your order using the tracking number provided in your order confirmation email. See the "Tracking Your Order" article for detailed instructions.
- What if I received a damaged or defective item? If you received a damaged or defective item, please contact customer support immediately with photos of the damage.
- How do I contact customer support? You can contact customer support via [List contact methods: e.g., email, contact form, phone (if applicable), live chat (if applicable)]. See the "Contacting Hanni Customer Support" article for more details.
- What sizes do you offer? Hanni offers a range of sizes. Please refer to the individual product pages for detailed size charts and fit guides.
- Do you ship internationally? Hanni ships internationally to select countries. Please check the checkout process for a list of eligible countries.
- What materials do you use? Hanni uses a variety of high-quality, ethically sourced materials. For more information, see the "Hanni's Materials & Manufacturing" article.
- What are your garment care instructions? Always check the care label sewn into your garment for specific cleaning instructions. General guidelines can be found in the "Garment Care Instructions" article.
Still Have Questions?
If your question wasn't answered here, please contact Hanni customer support.
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