Tracking Your Order
Last updated September 26, 2024
Tracking Your Hanni Order
Once your Hanni order has shipped, you can easily track its progress using the tracking information provided. This guide explains how to locate your tracking information and monitor your order's journey to your doorstep.
Tracking Your Package
- Locate Your Order Confirmation Email: The first step is to find your order confirmation email from Hanni. This email typically arrives shortly after you place your order and contains all the essential details, including your order number and, importantly, the tracking link or tracking number.
- Click the Tracking Link (if provided): The easiest way to track your order is usually via a dedicated tracking link contained within the order confirmation email. Clicking this link will take you directly to the tracking page where you can see real-time updates on your package's location.
- Use Your Tracking Number (if provided): If your order confirmation email doesn't contain a dedicated tracking link, you should still find a tracking number listed. You can then use this number directly on the shipping carrier's website to track your package. Common shipping carriers include UPS, FedEx, USPS, and others. You will typically need to enter the tracking number into the appropriate field on the carrier's website.
- Understanding Tracking Updates: Tracking updates commonly include:
- Shipping Label Created: Indicates That the shipping label has been generated.
- In Transit: Your package is moving between processing facilities.
- Arrived at Local Facility: Your package has arrived at a local sorting facility near your delivery address.
- Out for Delivery: Your package is scheduled for delivery today.
- Delivered: Your package has been successfully delivered.
- Interpreting Delays: Occasionally you might find that there are unforeseen delays with the delivery of your product. This should be indicated on the tracking information.
- Contacting Hanni Support: If you have any difficulty locating your tracking information or if you notice any discrepancies with the tracking updates, please don't hesitate to contact Hanni's customer support for assistance. They can help clarify the status of your order and provide further assistance if needed.
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