FAQs
Last updated September 21, 2024
Find Your Answers: Adelante Shoe Co. Frequently Asked Questions
We understand that you might have questions about our products, services, or policies. Here are some frequently asked questions and answers to help you get the information you need.
General Questions
- What are your shipping costs? Shipping costs vary depending on your location and chosen shipping method. You can view estimated shipping costs during checkout after entering your shipping address.
- How long does shipping take? Shipping times vary depending on your location and the shipping method you choose. You can view estimated delivery times during checkout.
- What's your return policy? We offer a 30-day return policy. For more information, please visit our "Returns & Exchanges" page.
- Do you offer international shipping? Yes, we offer international shipping to select countries. You can check our website for eligible countries or contact our customer support team.
- Why is the payment method not working? Please verify your payment information, ensure you have sufficient funds, and try a different payment method. If the issue persists, contact our customer support team for assistance.
Sizing & Fit
- How do I determine my shoe size? Please refer to our detailed "Size Chart" and follow the steps in our "Measuring Your Feet" article to determine your correct shoe size.
- What are your fit recommendations? You can find fit recommendations and size tips in our "Fit Tips & Recommendations" article.
Orders & Shipping
Contact Us
- How can I contact customer support? You can contact us by email at support@adelanteshoes.com, by phone at [Insert Phone Number Here], or through our website's contact form.
**Still Have Questions?**
If you can't find the answer to your specific question, please feel free to reach out to our customer support team. We're always happy to help!
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