Frequently Asked Questions
Last updated October 1, 2024
Frequently Asked Questions (FAQ) for Airtasker
Welcome to the frequently asked questions section of Airtasker! Here, you'll find answers to some of the most common queries about using the platform, whether you're a Tasker or a Task Poster. Our goal is to help you navigate the Airtasker experience smoothly and efficiently.
General Questions
Airtasker is a platform that connects people who need tasks done with those willing to complete them. It is an excellent resource for finding help with everything from home cleaning to lawn care.
1. What is Airtasker?
Airtasker is an online marketplace where people can post tasks they need completing and find Taskers who can help them get those tasks done.
2. How do I create an account?
Creating an account on Airtasker is a straightforward process. Follow these steps:
- Visit the Airtasker website.
- Click on 'Sign Up' located at the top right corner.
- Fill in your details including your email and password.
- Agree to the Terms of Service and Privacy Policy.
- Click 'Create Account' to finish signing up.
3. How can I post a task?
To post a task, please follow these steps:
- Log in to your Airtasker account.
- Click on 'Post a Task'.
- Describe the task you need done in detail.
- Set a budget and deadline for your task.
- Review and publish your task.
Tasker-Specific Questions
1. How do I get paid as a Tasker?
Once you complete a task, you will need to provide your payment details in your account. Payment is typically processed within a few days after task completion.
2. What fees do Taskers have to pay?
Airtasker charges Taskers a service fee based on the task's total price. You can find more information on fees in the Payments section of our help center.
3. Can I decline a task?
Yes, you can decline a task if you are unable to complete it. Simply notify the Task Poster through the platform.
Contacting Support
If you have further questions or need assistance, feel free to contact our customer support team via the help center or app.
Thank you for using Airtasker! We hope this FAQ has been helpful.