Troubleshooting Common Equipment Issues
Last updated October 3, 2024
Troubleshooting Common Equipment Issues
At FightCamp, we are committed to providing an exceptional experience while you train. However, sometimes issues may arise with your equipment that can hinder your workouts. This guide is here to help you troubleshoot some common equipment issues and get back to your training as quickly as possible.
Common Equipment Issues & Solutions
- 1. Heavy Bag Not Suspended ProperlyIf your heavy bag is not properly hung or seems unsteady, follow these steps:• Ensure that the suspension point or mount is securely attached to a stable structure.• Check that the bag itself is filled correctly and the weight is evenly distributed.• If using a freestanding bag, ensure it is filled with the recommended material and topped off as needed.
- 2. Problems with the Smart TechnologyTo resolve connectivity issues with the FightCamp app and smart technology:• Ensure your device is up-to-date with the latest FightCamp app version.• Verify Bluetooth is enabled on your device and that you're close to your smart tech.• If connection problems persist, restart both your device and the FightCamp equipment.• Unpair and re-pair the device in the Bluetooth settings.
- 3. Issues with the Exercise MatIf your exercise mat is slipping or not providing enough grip:• Ensure the mat is placed on a flat, clean surface.• Regularly clean the mat to avoid the buildup of dust and oils, which can affect its grip.• If the mat is still slipping, consider using a mat holder or double-sided tape to secure it.
- 4. Glove Size and Fit IssuesIf your gloves don't seem to fit properly:• Check that you selected the correct size during your purchase.• Ensure your hands are dry and clean when putting on gloves.• If the gloves feel too tight, consider trying a size up or using hand wraps for added comfort.
When to Seek Further Assistance
If you've followed the troubleshooting steps and the issues persist, it may be time to contact FightCamp support for further assistance. They are equipped to help resolve more complex problems or provide information regarding warranty and equipment replacement.
For technical support, please reach out through the support section on the FightCamp app or visit our website.
Was this article helpful?