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Help CenterGetting StartedConnecting to Your Shadow for the First Time

Connecting to Your Shadow for the First Time

Last updated July 26, 2024

Now that you have created your Shadow account and downloaded the Shadow app, you are ready to connect to your virtual machine and start using the service.

Connecting to Your Shadow

1. **Open the Shadow app:** Launch the Shadow app on your chosen device (Windows, Mac, Linux, Android, or iOS).

2. **Log in to your account:** Enter your Shadow account email and password to log in.

3. **Select your Shadow instance:** If you have multiple Shadow instances, choose the one you want to connect to.

4. **Connect to your Shadow:** Click the "Connect" button to start the connection process.

5. **Wait for the connection:** Depending on your internet connection speed, it might take a few moments to establish the connection.

6. **Access your Shadow desktop:** Once the connection is established, you will be greeted with the Shadow desktop. You can now access your virtual machine and launch your favorite games and applications.

If you encounter any issues while connecting, make sure your internet connection is stable, and check the Shadow app for any error messages. You can also refer to our troubleshooting guide for further assistance.

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