Managing Your Shadow Subscription
Last updated July 26, 2024
Your Shadow subscription gives you access to a powerful virtual machine that can be tailored to meet your needs. This guide will walk you through the process of managing your Shadow subscription, including upgrading, downgrading, pausing, and accessing billing information.
Managing Your Subscription
- Accessing Your Account: Log in to your Shadow account through the Shadow website ([https://www.shadow.tech/](https://www.shadow.tech/)).
- Viewing Subscription Details: Navigate to your account settings to view your current subscription plan, payment details, and billing history.
- Upgrading Your Subscription: To switch to a higher-tier plan with more powerful hardware and features, select the "Upgrade" option within your account settings.
- Downgrading Your Subscription: To switch to a lower-tier plan with less powerful hardware, select the "Downgrade" option within your account settings.
- Pausing Your Subscription: To temporarily suspend your subscription and avoid recurring charges, select the "Pause" option within your account settings.
- Canceling Your Subscription: To cancel your subscription permanently, contact Shadow support or follow the instructions in your account settings.
- Managing Billing Details: Update your payment information, view billing history, and manage your payment methods within your account settings.
Tips for Managing Your Subscription
- Review Your Usage: Track your Shadow usage to determine if a particular plan suits your needs.
- Compare Plans: Regularly compare different Shadow subscription plans to ensure you're on the plan that best aligns with your needs and budget.
- Pause When Not Using: Pause your Shadow subscription if you don't plan on using it for an extended period.
- Contact Support: If you have any questions or issues related to your Shadow subscription, reach out to Shadow support for assistance.
By effectively managing your Shadow subscription, you can ensure a seamless and cost-effective experience while enjoying the full benefits of Shadow's cloud gaming and desktop capabilities.
Was this article helpful?