Billing FAQs
Last updated June 14, 2024
In this article, we address some of the most frequently asked questions regarding billing and payments for Intelligems. If you have any other questions or need further assistance, please contact our support team.
How do I update my payment information?
- Log in to your Intelligems account.
- Navigate to the "Account Settings" section.
- Click on "Billing Information".
- Update your payment details and save changes.
How can I view my billing history?
- Log in to your Intelligems account.
- Go to the "Billing" section under "Account Settings".
- Review the list of past invoices and payments.
How do I upgrade my subscription plan?
- Log in to your Intelligems account.
- Click on "Account Settings" and then "Subscription Plan".
- Choose the new plan you wish to upgrade to.
- Confirm your choice and follow the prompts to complete the upgrade.
How do I cancel my subscription?
- Log in to your Intelligems account.
- Navigate to the "Subscription Plan" section under "Account Settings".
- Click on "Cancel Subscription".
- Follow the prompts to confirm the cancellation.
What happens if my payment fails?
- You will receive a notification regarding the failed payment.
- Update your payment information in the "Billing Information" section.
- Retry the payment manually or wait for the automatic retry.
For more detailed information or if you encounter any issues, please reach out to our support team.
Was this article helpful?