Tracking Your Order
Last updated September 30, 2024
Tracking Your Order
At Momentous, we prioritize your experience and want to ensure you are always aware of where your order is at any given time. Tracking your order is a straightforward process that allows you to stay updated on its status from the moment it leaves our facility until it arrives at your doorstep. Below, we provide a step-by-step guide to help you track your order effortlessly.
Step-by-Step Guide to Tracking Your Order
Follow these simple steps to track your Momentous order:
- Step 1: Log In to Your Account
- Navigate to the Momentous website and log in to your account using your username and password. If you have not created an account yet, make sure to do so as it simplifies the tracking process.
- Step 2: Access Your Order History
- Once logged in, navigate to your account dashboard. Look for a section labeled 'Order History' or 'My Orders' where you can find a list of all your previous purchases.
- Step 3: Find the Order You Wish to Track
- Scroll through your order history to find the specific order you want to track. Click on the order for more details.
- Step 4: View Tracking Information
- In the order details, you should see tracking information provided, including a tracking number and the carrier responsible for delivering your order.
- Step 5: Track Your Package
- Click on the tracking number or copy and paste it into the website of the respective carrier (e.g., UPS, FedEx, USPS) to get real-time updates on your package's status.
- Step 6: Contact Customer Support if Needed
- If you encounter any issues or have questions about your order, do not hesitate to reach out to our customer support team for assistance. We're here to help!
Tracking your Momentous order should be a smooth and hassle-free experience. By following the steps outlined in this guide, you can stay informed about your order's journey right to your door. Thank you for choosing Momentous, and we look forward to being a part of your wellness journey!