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Creating Custom Workflows

Last updated July 29, 2024

While Workato provides a wealth of pre-built recipes and workflows, there are times when you need to build your own custom automations to fulfill unique requirements or tailor a workflow to specific business processes. This article will guide you through the process of creating custom workflows from scratch within Workato.

Designing Your Custom Workflow

  • Define Your Workflow Goal: Clearly identify the task or process you want to automate, including the desired outcome.
  • Identify Required Applications: Determine the applications involved in your workflow and ensure that Workato has connectors for those applications.
  • Choose a Trigger: Select the event that initiates your workflow.
  • Outline Workflow Steps: Identify the sequence of actions required to achieve your desired outcome, considering data transformations or calculations needed along the way.

Building Your Workflow

  • Access Your Workato Account: Log in to your Workato account, navigate to the workflow creation area, and select "Create Workflow."
  • Select a Connector: Choose the connector representing the application that will trigger the workflow.
  • Configure the Trigger: Provide the necessary settings and data mapping for the chosen trigger.
  • Add Actions: Drag and drop actions from the Workato library to add the required steps to your workflow.
  • Configure Action Settings: Provide the necessary settings and data mapping for each action you've added.
  • Map Data Between Steps: Ensure smooth data flow by mapping fields and values between different steps in your workflow to transfer information accurately.
  • Test Your Workflow: Run a test to ensure that your workflow executes correctly and delivers the desired outcome.

Additional Tips

  • Use Variables: Employ variables to store data and enhance the flexibility and dynamism of your workflow.
  • Implement Error Handling: Add error-handling elements to your workflow to address potential issues and ensure its robustness.
  • Document Your Workflow: Provide clear documentation for your custom workflow, including descriptions of each step, data mappings, and any specific conditions or logic.

Creating custom workflows in Workato allows you to automate complex tasks and processes according to your unique requirements. By following these steps and leveraging Workato's powerful features, you can build efficient and reliable automations that streamline your workflows and achieve your business objectives.

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