Frequently Asked Questions (FAQs)
Last updated August 2, 2024
This section provides answers to common questions that users often have about Aument's AI chatbot platform.
Getting Started:
- What is Aument?
Aument is a powerful platform that allows you to build, train, and deploy your own AI-powered chatbots. It provides a user-friendly interface, advanced features, and seamless integration options to help you create engaging and effective chatbot experiences.
- How much does Aument cost?
Aument offers a free plan with basic features. You can explore their pricing plans on their website to find the best option for your needs.
- What types of chatbots can I create with Aument?
Aument enables you to build a wide range of chatbots, including:
Building Your Chatbot:
- How do I design my chatbot's personality?
Start by considering your target audience, your brand identity, and the overall tone you want to project. Think about whether you want your chatbot to be friendly, informative, or engaging.
- How do I train my chatbot?
Aument provides tools to train your chatbot by providing it with examples of user input and desired responses. You can also use real user data to further improve its accuracy.
- Can I use my own data to train my chatbot?
Yes! You can upload your own data to train your chatbot. This can include customer interactions, product information, or other relevant data.
Integrating Your Chatbot:
- How do I add the chat widget to my website?
Aument provides a code snippet that you can easily add into the HTML of your website, typically within the `<head>` section.
- Can I customize the design of the chat widget?
Yes, Aument offers a range of customization options to match your website's branding. You can adjust the color, size, position, and even add a custom icon.
- How do I integrate my chatbot with other platforms?
Aument offers integrations with a variety of popular platforms like Facebook Messenger, WhatsApp, and more. You can also connect it to custom APIs and services.
Troubleshooting:
- What should I do if my chatbot is not responding?
First, check your integration code, ensure you have a strong internet connection, and try restarting your chatbot.
- My chatbot is giving me errors. How can I fix it?
Check your browser's developer console for error messages, look for typos in your code, and review your chatbot's training data.
- How do I get support for my chatbot?
Aument provides a helpful Help Center, documentation, and a customer support team you can contact via email or other communication channels.
General:
- Is there a limit to how many chatbots I can create?
Aument's pricing plans typically have different limits on the number of chatbots you can create. Check their pricing information for details.
- What are the benefits of using an AI chatbot?
AI chatbots offer advantages like 24/7 availability, improved customer service, increased efficiency, and cost savings.