Repair Options
Last updated October 1, 2024
Repair Options for Your Bellroy Products
At Bellroy, we pride ourselves on creating high-quality products that are designed to last. However, we understand that accidents can happen and wear and tear is a reality over time. That's why we offer a variety of repair options to ensure your Bellroy items can continue to serve you well. Whether it’s a small thread coming loose or a more significant issue, we’re here to help you through the repair process.
Why Choose Bellroy's Repair Services?
Our commitment to sustainability means we prioritize repair over replacement. This not only helps reduce waste but also extends the life of our products. Our repair services are designed to get your items back in shape while preserving their iconic design and function.
Types of Repairs We Offer
We offer a variety of repair services, including:
- Stitching repairs for seams and zippers
- Replacement of hardware like zippers and buckles
- Cleaning treatments for stains and marks
How to Request a Repair
If you need to repair your Bellroy product, follow these simple steps:
- 1. Identify the Issue: Examine your product to determine the specific problem. Is it stitching, a broken zipper, or a stain?
- 2. Prepare Your Product: Clean the item to the best of your ability before sending it for repair.
- 3. Fill Out the Repair Form: Visit our website's repair section to download and fill out the repair request form.
- 4. Send Your Item: Package your item securely and send it to the address provided on the repair form.
- 5. Await Confirmation: After receiving your item, our repair team will assess the damage and confirm the repair estimate.
- 6. Enjoy Your Repaired Product: Once repaired, we will return your product to you, ready for more adventures.
FAQs About Repairs
If you have any questions regarding our repair options, please check our FAQs or reach out to our customer support for assistance.
Your Bellroy products deserve the best care, and our repair options ensure that they can continue to accompany you on life’s journeys. We look forward to helping you keep your items in great shape for years to come!