Common Error Codes
Last updated June 14, 2024
Encountering error codes while using Muuktest? Here are common error codes and how to resolve them step-by-step.
Error Code 101: Authentication Failed
- Check your login credentials and ensure they are correct.
- If you've forgotten your password, use the "Forgot Password" feature to reset it.
- Ensure your account is not locked due to multiple failed login attempts.
- Contact support if the issue persists.
Error Code 202: Test File Not Found
- Verify the test file exists and is correctly named.
- Check the file path to make sure there are no typos.
- Ensure you have the necessary permissions to access the test file.
- Re-upload the file if it has been deleted or corrupted.
Error Code 303: Integration Failed
- Confirm that the API key for the integration is accurate.
- Verify that the external service is operational and not experiencing downtime.
- Recheck the integration settings in Muuktest for any configuration errors.
- Re-establish the integration connection if needed.
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