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Having trouble activating your game key? Don't worry!  Here are some common solutions to problems you might encounter when activating your game key on a digital platform.

  Double-check that you have entered the correct game key without any typos.  Copy and paste the key directly from your order details to avoid errors. 

   Confirm that your game key is compatible with your region. Check the activation instructions for your order, or contact  Eneba support for verification. 

  Make sure you have a stable and working internet connection for seamless activation and installation.  

  Try restarting the digital platform you are using to activate the game. This can occasionally resolve connection issues.

  If applicable, ensure you are logged into the correct account on the platform, as that may be where the game key is being used. 

 If you're still unable to activate your game, contact the support team for the platform you are using. They can provide more specific assistance with activation issues. 

   If you are certain the game key is valid, and the platform is not resolving the error, contact Eneba support for help with your order.

Common solutions to problems you might encounter while activating your game keys.

Troubleshooting Activation Problems

After successfully redeeming your game key on the relevant platform, you're ready to download and install your game.  Here's a step-by-step guide to downloading games from popular digital platforms:

 Launch the digital platform you've redeemed your game key on (e.g., Steam, Origin, Uplay).

  Navigate to your game library or "Games" section on the platform.

 Find the game you just redeemed in your game library. It should be listed among your other installed games. 

 Click on the game you want to download. Then, click the "Download" or "Install" button.  

 Your game will start downloading to your computer. The download time will vary depending on your internet speed and the size of the game. 

 Once the download is complete, you can launch and start playing your game.

Guide on how to download games from platforms like Steam, Origin, and Uplay after redeeming your key.

Downloading Games From Digital Platforms

Once you've purchased a game on Eneba, you'll receive a unique game key that unlocks your digital copy on the relevant gaming platform.  Follow these steps to redeem your key:

 Log in to your Eneba account, go to your "Orders" page, and click on the order containing your game key. 

 Your game key will be displayed on the order details page. 

 Launch the platform (e.g., Steam, Origin, Uplay) where your game will be activated.

 Locate the option to "redeem code" or "add a game" within the platform.  This will usually be in the "Games" or "Library" section. 

 Copy and paste the game key from your Eneba order details into the provided field on the platform.

  Follow any on-screen instructions to complete the redemption process. This might include accepting terms of service or verifying your account.

 Once redeemed, your game will appear in your game library, and you'll be able to download and install it.

Instructions on how to redeem your purchased game key on different gaming platforms.

Redeeming & Downloading

Troubleshooting Activation Problems

Downloading Games From Digital Platforms

Redeeming Your Game Key