Editing and Cancelling Orders
Last updated September 30, 2024
Editing and Cancelling Orders on Priceoye
At Priceoye, we understand that sometimes you might need to change your order after it's been placed. Whether you need to edit the items you've chosen or cancel an order entirely, we've made the process simple and straightforward. This article will guide you through the steps for editing or cancelling your orders to ensure that you have the best shopping experience possible.
When Can You Edit or Cancel Your Order?
You can edit or cancel your order within a specific time frame after placing it. It's important to act quickly to ensure that your request is processed before your order is shipped.
Steps to Edit Your Order
If you realize you need to make changes to your order, follow these steps:
- 1. Log in to your Priceoye account using your registered email and password.
- 2. Navigate to the 'My Orders' section in your account dashboard.
- 3. Find the order you wish to edit and click on the 'Edit' button next to it.
- 4. Update the necessary details, such as adjusting the quantity of items, changing the delivery address, or modifying other order details.
- 5. Review your changes to ensure everything is accurate.
- 6. Confirm the changes by clicking the 'Save' or 'Update' button.
Steps to Cancel Your Order
If you need to cancel your order, please follow these steps for a hassle-free process:
- 1. Log in to your Priceoye account using your registered email and password.
- 2. Navigate to the 'My Orders' section in your account dashboard.
- 3. Look for the order you want to cancel and click on the 'Cancel Order' option.
- 4. Confirm your cancellation when prompted.
- 5. Await confirmation of your order cancellation via email.
Important Notes
Please note that if your order has already been shipped, you will have to follow the return policy for returning products instead of cancelling the order. Make sure to double-check your orders to minimize any need for changes.
For further assistance or inquiries regarding your orders, feel free to contact our customer support team. We are here to help you every step of the way!