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The Ticket Fairy

Stay updated on the status of all your company's support tickets.

Customer portal

Determining the right ticket types and pricing strategies is crucial for attracting attendees and maximizing your event's financial success. Ticket Fairy offers a range of options to create a ticketing structure that suits your event's needs and target audience.

 Create a basic ticket type that provides access to the main event, offering the most affordable option.

  Introduce a higher-priced ticket tier with exclusive benefits such as early entry, access to VIP areas, or special perks. 

  Offer discounted tickets for a limited period, encouraging advance purchases and generating early revenue.

 Create a dedicated ticket type for groups or bundles that offer discounted rates for multiple attendees.

  Offer optional extras such as merchandise, catering options, or upgrades, allowing attendees to personalize their experience.

 Understand the purchasing power and pricing expectations of your potential attendees.

 Factor in your event's expenses, including venue rental, production costs, staffing, and other overhead.

 Review ticket prices for similar events in your area to gauge market standards.

  Consider implementing dynamic pricing strategies, adjusting prices based on demand and the proximity of the event date.

 Create different price levels for tickets with varying benefits, offering flexibility for attendees with different budgets.

By strategically configuring your ticket types and pricing, you can create an attractive offering for your target audience, optimize revenue generation, and enhance the overall event experience.

Understand the different ticket types available on Ticket Fairy and learn how to set appropriate pricing and sales strategies.

Choosing Ticket Types and Pricing

Ticket Fairy provides a streamlined process for managing ticket orders and refunds, ensuring a smooth experience for both organizers and attendees. 

  Log into your Ticket Fairy account and navigate to the "Orders" section to access a complete list of ticket orders for your event. 

 View detailed information about each order, including the purchaser's name, email address, ticket type, quantity, and purchase date.

 Generate reports on ticket orders in CSV or PDF format for easy analysis and record-keeping.

  Optionally send automated email confirmations to ticket purchasers, outlining the order details and providing important event information.

 From the "Orders" section, select the specific order you want to refund and click the "Refund" option. 

  Specify the refund amount and method, selecting from available options such as full refund, partial refund, or credit to the purchaser's Ticket Fairy account.

 Review the refund details and confirm to initiate the refund process.

  Monitor the status of refund requests and receive notifications when refunds have been processed.

  Communicate your refund policy clearly to potential attendees, outlining your refund procedures and any applicable conditions.

  Provide a range of refund options to accommodate different circumstances, such as full refunds, partial refunds, or event credit.

  Respond to refund requests promptly and efficiently, ensuring a positive customer experience.

 By following these steps and best practices, you can effectively manage ticket orders and refunds on Ticket Fairy, providing a seamless and professional experience for your event attendees.

Get information on how to handle ticket orders, manage refunds, and process transactions through Ticket Fairy.

Managing Ticket Orders and Refunds

Ticket Fairy's intuitive platform makes it simple to set up and manage your event ticket sales. This guide will walk you through the key steps to ensure a smooth and successful ticketing process.

 On your event page, click the "Tickets" tab to access the ticketing management section.

 Select "Create New Sale" to define the parameters for your ticket sales.

 Give your ticket sale a descriptive name to easily identify it within your event's settings.

  Define the start and end dates for your ticket sale period, ensuring tickets are available during the appropriate timeframe.

 Specify the number of tickets available for each type within your sale to control availability.

 If desired, activate early bird pricing discounts, offering a limited-time incentive for advance purchase.

 Set up automatic renewals for your ticket sales, allowing you to extend the sales period without manual intervention.

  Easily modify the number of tickets available for each type during a sale to reflect changing demand or manage capacity.

 Offer a waiting list option for tickets that have sold out, allowing potential attendees to register for notification when tickets become available.

  Track ticket sales data, including total tickets sold, revenue generated, and individual ticket type sales, to analyze performance and make adjustments as necessary.

 By following these steps, you can efficiently set up and manage your event ticket sales on Ticket Fairy, ensuring a seamless and organized ticketing process for your event.

Learn how to create ticket sales, set dates and times, and manage ticket availability.

Ticketing

Choosing Ticket Types and Pricing

Managing Ticket Orders and Refunds

Setting Up Event Ticket Sales