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The Ticket Fairy

Stay updated on the status of all your company's support tickets.

Customer portal

Ticket Fairy offers a variety of payment methods to make the ticket purchasing process convenient and accessible for both organizers and attendees. This guide provides a comprehensive list of the accepted payment methods and any associated fees.

  Ticket Fairy accepts major credit cards, including Visa, Mastercard, American Express, and Discover.

 Debit cards linked to major credit card networks are also accepted.

  Attendees can use their PayPal accounts to purchase tickets.

 Apple Pay is available for seamless and secure mobile payments.

  Google Pay is supported for Android users who prefer a contactless payment solution.

  Ticket Fairy may charge a small processing fee for each ticket transaction, dependent on the chosen payment method and the specific event.

  There may be additional fees associated with using specific payment gateways, such as PayPal, which are typically passed on to the ticket buyer. 

  For international transactions, currency conversion fees may apply, determined by your bank or payment gateway.

 Ticket Fairy utilizes industry-standard encryption technology to protect your payment information.

 Refer to Ticket Fairy's refund policies for information on processing refunds for ticket purchases.

 If you have any questions or concerns regarding payment methods and fees, contact Ticket Fairy's customer support team for assistance.

By offering a range of payment methods and transparently outlining associated fees, Ticket Fairy ensures a smooth and convenient payment experience for both organizers and attendees.

Explore the various payment methods supported by Ticket Fairy and learn about their associated fees.

Payment Methods Accepted on Ticket Fairy

Ticket Fairy provides a clear and transparent refund policy for event attendees while offering flexibility to event organizers.  This guide details the refund policies and procedures implemented by Ticket Fairy.

 If an event is canceled, attendees are generally entitled to a full refund, unless otherwise stated by the event organizer.

  If an event is rescheduled, attendees have the option to request a refund or transfer their ticket to the new date. 

  If there are errors in the purchased ticket, such as incorrect information or a typo, attendees can typically request a refund or correction.

  For refund requests, attendees should first contact the event organizer directly to initiate the refund process.

 If the event organizer is unresponsive or the refund request cannot be handled directly, attendees can contact Ticket Fairy's customer support for assistance.

  Ticket Fairy will process the refund based on the event organizer's instructions and refund policy. 

 Refunds are usually processed to the original payment method used for the ticket purchase. 

 The processing time for refunds may vary depending on the event organizer and the payment gateway used.

 Event organizers are required to clearly disclose their refund policy on the event page and in the event description.

 Certain event types, such as festivals or multi-day events, may have limited refund options or specific limitations on ticket exchanges.

 There may be fees associated with processing refunds, which could be deducted from the refund amount.

By understanding Ticket Fairy's refund policies and procedures, attendees can navigate the refund process effectively, while event organizers can establish clear guidelines for managing refund requests.

Learn about Ticket Fairy's refund policies and procedures, including how to initiate a refund and receive a refund.

Refund Policies & Procedures

Ticket Fairy charges fees for its services to cover platform maintenance, security, and customer support. This guide provides a breakdown of the different types of fees associated with using Ticket Fairy for your events.

 Ticket Fairy charges a percentage-based transaction fee on each ticket sold through the platform. The specific percentage varies depending on the event size and other factors.

  There may be an additional fee charged by the payment gateway used for processing ticket payments. 

  Ticket Fairy may charge additional fees for specific services, such as event promotion, special promotional features, or advanced analytics.

 Ticket Fairy may charge a fee for events held at certain partner venues.  

  If you choose to create a custom event page with advanced design features or branding elements, additional fees may apply.

  Ticket Fairy makes its fees transparent by displaying them clearly within the platform's interface. You will have access to the breakdown of all fees associated with your event setup.

  Ticket Fairy often provides a fee calculator so you can estimate the total cost of using the platform for your event, taking into account the number of tickets sold and any additional services.

  If you have any questions about specific fees or calculations, contact Ticket Fairy's customer support team for clarification.

By understanding the various fees associated with Ticket Fairy, you can make informed decisions about utilizing the platform for your events and factor those costs into your event budget.

Get a clear explanation of the fees associated with using Ticket Fairy for ticket sales, payment processing, and other services.

Payments & Fees

Payment Methods Accepted on Ticket Fairy

Refund Policies & Procedures

Understanding Ticket Fairy Fees