Product Warranty and Returns
Last updated September 24, 2024
At Bagallery, we stand behind the quality of our products. We offer a limited warranty on all our bags, and we want you to be completely satisfied with your purchase. Here's a guide to our warranty and return policy:
Limited Product Warranty
- Manufacturer Defects: Our warranty covers manufacturing defects in materials and workmanship.
- Duration: The warranty period is for [insert warranty duration] from the date of purchase.
- Exclusions: The warranty does not cover damage caused by normal wear and tear, misuse, accidents, or alterations.
Return Policy
- Return Eligibility: We accept returns for unworn, undamaged items within [insert return window] of the delivery date.
- Shipping Costs: Return shipping costs are the responsibility of the customer.
- Refunds: Once we receive your returned item, we will process a refund to your original payment method.
- Exceptions: Items that have been personalized or altered are not eligible for return.
Returning an Item
- Contact Customer Support: Contact our customer support team to initiate a return.
- Packing: Package your return item securely in its original packaging, if possible.
- Shipping Information: Follow our customer support team's instructions to ship your return package.
We strive to make the return process as easy and convenient as possible. If you have any questions or need further assistance, please don't hesitate to contact us
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