Understanding Your Bill
Last updated September 2, 2024
Understanding Your Tachus Bill
This guide will help you understand the different charges on your Tachus bill and how to interpret the information provided.
Understanding Your Bill
- Account Details: Your account number, billing address, and contact information.
- Service Summary: A list of the Tachus services you're subscribed to, including internet plans, phone services, and any bundled packages.
- Current Charges:
- Service Fee: The monthly fee for your chosen internet plan, phone service, or bundle.
- Data Usage: If you have a data-capped plan, this section will show your current data usage for the billing cycle.
- Equipment Rental: If you're renting a modem or router from Tachus, this fee will be listed here.
- Taxes and Fees: Local, state, and federal taxes and fees associated with your services.
- Late Payment Fee (if applicable): A fee for late bill payments.
- Previous Balance and Payment: Your previous balance and any payments made during the billing cycle.
- Current Bill and Due Date: The total amount due for the billing cycle and the due date.
Additional Information
- Billing Cycle: Tachus bills on a monthly cycle, with the due date typically 2 weeks after the end of the billing cycle.
- Online Bill Pay: You can pay your bill online through the Tachus website or mobile app.
- Contact Support: For questions or concerns about your bill, you can contact Tachus customer support through their contact information provided on the bill or their website.
Was this article helpful?