Flight Booking Errors
Last updated September 24, 2024
Encountering errors during the flight booking process can be frustrating. This article outlines common errors and troubleshooting steps to help you successfully book your flight.
Common Flight Booking Errors and Solutions
- "Flight Unavailable" Error: This usually means the flight you selected is no longer available, perhaps due to it being fully booked, the flight having been cancelled, or a temporary system issue. Try refreshing the page, adjusting your dates slightly, or searching for alternative flights on similar routes.
- "Invalid Date" Error: This occurs when the dates you've entered are invalid or incorrect. Double check to ensure the format matches Flieber's requirements and that the dates are realistic.
- "Payment Error": Payment issues can prevent booking completion. See the "Troubleshooting Payment Issues" article for detailed guidance.
- "Passenger Information Error": Incorrect passenger information can block booking completion. Ensure accurate information, verifying names, ages, and other required details before you try submitting the information again.
- Website Errors: Occasional website errors can interrupt the booking procedure. Try refreshing the page and try again. Clearing your browser's cache and cookies can also be a good way to resolve issues caused by corrupt cache data. If problems persist, try a different browser.
- "Technical Difficulties" Error: A generic technical difficulties message suggests a problem on the Flieber side. Try again later; or, if the issues persist, contact customer support to notify them of the system error you are encountering.
Steps to Resolve Booking Errors
- Review Inputted Information: Carefully review all entered information (dates, passenger details, and other input in the flight search and booking section). Correct any errors before you proceed.
- Refresh the Page: Try refreshing the web page to see if it fixes any temporary glitches that may have caused an error.
- Clear Browser Data: Clearing your browser cache, cookies, and history can also help with certain issues. Try a different browser to see if the issue persists.
- Check Internet Connectivity: Ensure a stable internet connection is available. Poor connectivity can lead to errors or timeout issues that cause booking failures.
- Try a Different Flight: If the error persists on a specific flight, try searching for an alternative flight on the same route or at different times.
- Contact Flieber Support: If the error persists despite these steps, contact Flieber customer support and describe the problem you are facing and any error messages encountered. Providing a screenshot might aid in quicker diagnostics and resolution.
Remember to always keep your browser and software updated to minimize the risk of technical issues. When contacting support, provide as many details as possible, including error messages, screenshots (if possible), and any steps already taken.
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