Setting Up Your Okendo Account
Last updated September 27, 2024
Welcome to Okendo! This guide will walk you through the steps to set up your Okendo account, enabling you to leverage our platform for managing customer feedback, reviews, and insights effectively. Follow these simple steps to get started:
Step-by-Step Guide
- Visit the Okendo Website
- Go to Okendo in your web browser.
- Sign Up for an Account
- Click on the “Sign Up” button located at the top right corner of the homepage.
- Fill in the required information, including your name, email address, and a secure password.
- Verify Your Email Address
- Check your email for a verification message from Okendo.
- Click the verification link in the email to confirm your account.
- Complete Your Profile
- Log in to your new account using your email and password.
- Navigate to your account settings and complete your profile by adding your business details.
- Integrate with Your E-commerce Platform
- Go to the "Integrations" section in your dashboard.
- Select your e-commerce platform (e.g., Shopify, WooCommerce) and follow the on-screen instructions to connect your store.
- Customize Your Review Settings
- In the "Settings" menu, configure your review preferences, including email notifications and display settings for your product reviews.
- Launch Your Review Campaigns
- Start creating campaigns to request reviews from your customers.
- Use the templates provided by Okendo or customize your own to suit your brand's voice.
- Monitor and Analyze Feedback
- Once your campaigns are live, regularly check the dashboard for insights and feedback from customers.
- Use the data to improve your products and services.
- Get Support
- If you encounter any issues, visit the Okendo support center or reach out to the support team for assistance.
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