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Albert

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Customer portal

If you're having trouble logging into your Albert account, follow these steps to troubleshoot and resolve common login issues.

If you've tried all the steps above and are still unable to log in, please contact our support team for further assistance.

Common Login Issues

Experiencing issues with the dashboard not loading properly? This article provides simple steps to troubleshoot and resolve the problem.

How to resolve issues with the dashboard not loading properly.

Fixing Dashboard Loading Problems

If you're experiencing issues with third-party integrations not functioning properly, you may need to reconnect them to your Albert account. Follow these steps to ensure a smooth reconnection process.

Steps to Reconnect Third-Party Integrations

 Open the Albert dashboard and navigate to the "Settings" section.

 Select "Integrations" in the settings menu.

 Locate the integration you are having trouble with and click on "Disconnect."

 After disconnecting, click on "Connect" or "Reauthorize" for the same integration.

 Complete any necessary authentication or authorization steps presented by the third-party service.

 Once reconnected, check if the integration is functioning properly by performing a test activity.

By following these steps, you should be able to successfully reconnect your third-party integrations and ensure they are working correctly with your Albert account. If you continue to experience issues, please contact our support team for further assistance.

Guide to troubleshooting issues with third-party integrations.

Troubleshooting

Common Login Issues

Fixing Dashboard Loading Problems

Reconnecting Third-Party Integrations