Common Errors and Solutions
Last updated June 12, 2024
In this article, we address some of the common errors users encounter on Let's Enhance and provide step-by-step solutions to resolve them.
Error: Image Upload Failed
If you're having trouble uploading images, follow these steps to troubleshoot the issue:
- Ensure that the file format is supported (JPEG, PNG, etc.).
- Check your internet connection to make sure it is stable.
- Try uploading a smaller file to see if the issue is related to file size.
- Clear your browser cache and try uploading again.
- If the problem persists, try using a different browser or device.
Error: Enhancement Process Failed
If the enhancement process fails, here are the steps to resolve it:
- Verify that the image meets the size and resolution requirements.
- Ensure your subscription plan supports the requested enhancement level.
- Refresh the page and re-upload the image to try again.
- Check for any server-side notifications or updates that might be causing the issue.
- Contact our support team if the issue remains unresolved after following these steps.
Error: Payment or Subscription Issues
Common solutions for payment or subscription-related problems include:
- Verify that your payment method has sufficient funds and is not expired.
- Check if there are any hold or restrictions on your payment account.
- Ensure that you have entered the correct billing information.
- Log out and log back into your account to refresh your session.
- Contact your bank or payment provider if the issue seems to be on their end.
If you continue to experience issues, reach out to our support team with detailed information about the problem.
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