Contacting CapEd Customer Service
Last updated August 6, 2024
At CapEd Credit Union, we're dedicated to providing exceptional customer service. Whether you have a question about your account, need assistance with a transaction, or require support with a product or service, you can reach our friendly and knowledgeable customer service team through a variety of channels.
Contact Options
Here are some ways to contact CapEd customer service:
- Phone: Call our toll-free number [Insert phone number here] during business hours.
- Email: Send an email to [Insert email address here].
- Online Chat: Access our live chat feature on our website [www.capedcu.com](www.capedcu.com) for real-time assistance.
- Branch Visit: Visit one of our conveniently located branches during business hours. [Insert branch locations here].
Providing Information
When contacting CapEd customer service, be prepared to provide the following information to ensure prompt and accurate assistance:
- Your Account Number: For verification purposes, please have your account number readily available.
- Your Name: To identify your account and provide accurate information.
- Date of Birth: For security verification.
- Description of Your Inquiry: Provide a clear and concise description of the issue or question you have.
Hours of Operation
CapEd customer service is available [Insert hours of operation here]. Outside of business hours, you can leave a message and we will return your call as soon as possible during the next business day.
Additional Information
- Online FAQs: Visit our website to access our comprehensive Frequently Asked Questions (FAQs) section for answers to common inquiries.
- Online Resources: Our website features a variety of online resources and tutorials to help you navigate our products and services.
CapEd Credit Union is committed to providing exceptional customer service and ensuring your satisfaction. We're here to assist you with all your banking needs and help you manage your finances effectively.