Installing the Drift Website Widget
Last updated August 13, 2024
The Drift website widget is your gateway to engaging with visitors on your website in real-time. It allows you to offer live chat, display automated messages, and capture leads. Here's how to install the Drift widget on your website:
Installation Steps:
- Login to Your Drift Account: Go to your Drift dashboard.
- Access the Website Widget Section: In your dashboard, navigate to the "Website" or "Widget" section. The exact location might vary slightly depending on your Drift plan.
- Copy the Installation Code: Drift provides a code snippet that you'll need to add to your website's header. Copy this code.
- Navigate to Your Website's Code: Using your website's content management system (CMS) or editor, access the header section of your website's HTML code.
- Paste the Drift Code: Paste the copied code snippet into the header section of your website's HTML code.
- Save and Publish Changes: Save the changes you've made to your website's code and publish your website.
Testing and Confirmation:
- Check the Widget: After installing the Drift widget, go to your website and confirm that the Drift widget is visible and functional.
- Test Chat Functionality: Initiate a test chat conversation with the widget to make sure it's working as expected.
Customization:
- Customize Widget Appearance: Once installed, you can customize the look and feel of the widget to match your website's design. This includes options for color, size, and positioning.
- Adjust Widget Settings: Drift allows you to fine-tune the widget's behavior, such as whether it appears automatically or on a click, and which sections of your website it's active on.
Troubleshooting:
- Check for Errors: If you encounter any problems with the installation process, carefully review your code and make sure it is correctly added to your website's header.
- Refer to Drift's Documentation: Drift offers comprehensive documentation on the installation process. Use the help center or reach out to Drift support if you encounter errors.
By following these steps, you can successfully install the Drift website widget and start engaging with your website visitors in real-time.
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