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Help CenterMessaging and Campaign ManagementTargeting Users with Segmented Campaigns

Targeting Users with Segmented Campaigns

Last updated April 17, 2024

Introduction: Welcome to OneSignal, where you can leverage the power of segmented campaigns to deliver targeted and personalized messages to specific groups of users. Segmenting your audience allows you to tailor your messaging strategy, increase engagement, and drive conversions. In this guide, we'll explore how to effectively target users with segmented campaigns using OneSignal.

Step-by-Step Guide:

  1. Understand Your Audience:
  • Before creating segmented campaigns, take the time to understand your audience's demographics, behaviors, and preferences.
  • Identify key characteristics or attributes that differentiate your users and inform your segmentation strategy.
  1. Define Segmentation Criteria:
  • Determine the criteria for segmenting your audience based on factors such as demographics, location, behavior, interests, or engagement level.
  • Examples of segmentation criteria include age, gender, location, app usage frequency, purchase history, and subscription status.
  1. Create Segments in OneSignal:
  • Log in to your OneSignal account and navigate to the Audience tab in the Dashboard.
  • Click on "Segments" and then "New Segment" to create a new segment.
  • Define the rules or conditions for your segment based on the segmentation criteria you identified earlier.
  1. Segment Your Audience:
  • Apply the segmentation rules to categorize your audience into different segments.
  • You can create multiple segments to target specific user groups with tailored messages.
  1. Craft Personalized Messages:
  • Create personalized messages that resonate with each segmented audience based on their unique characteristics and preferences.
  • Tailor the message content, tone, and call-to-action to align with the interests and needs of each segment.
  1. Set Up Segmented Campaigns:
  • In the OneSignal Dashboard, navigate to the Messages tab and click on "New Push" to create a new campaign.
  • Choose the segment(s) you want to target with your campaign from the audience targeting options.
  • Craft your message and schedule the campaign to deliver it to your segmented audience.
  1. Monitor Campaign Performance:
  • Track the performance of your segmented campaigns using the analytics provided in the OneSignal Dashboard.
  • Monitor metrics such as open rates, click-through rates, and conversion rates for each segment to evaluate campaign effectiveness.
  1. Iterate and Optimize:
  • Continuously analyze campaign performance and iterate on your segmentation strategy to improve targeting and engagement.
  • Experiment with different segmentation criteria, message variations, and delivery times to optimize campaign results.

Conclusion: By leveraging segmented campaigns in OneSignal, you can deliver highly targeted and personalized messages to specific groups of users, driving engagement, and enhancing user experience. Start segmenting your audience today to unlock the full potential of your messaging strategy and achieve better results.

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