Updating Your Account Information

Keeping your account information up-to-date is essential to ensure that you receive important notifications, updates, and support from Mention Me. Whether you need to change your email address, update your billing information, or manage user permissions, this guide will walk you through the steps necessary to keep your account current.

In this article, we’ll cover how to update the following types of account information:

Step-by-Step Guide to Update Your Account Information

Follow these steps to update your account information in Mention Me:

1. Log into Your Mention Me Account

Begin by logging into your Mention Me account using your registered email address and password. If you’ve forgotten your password, you can reset it by following the password recovery link on the login page.

2. Navigate to Account Settings

Once logged in, click on your profile icon or name located in the top-right corner of the dashboard. From the dropdown menu, select 'Account Settings' or 'Profile'. This will take you to the account management area.

3. Update Your Email Address

To change your email address, locate the email section and input your new email address. Be sure to save your changes. You may need to verify your new email address through a confirmation link sent to your new inbox.

4. Change Your Password

To update your password, click on the password section within account settings. Enter your current password, followed by your new password. Confirm your new password and click 'Save' to apply the changes.

5. Modify Billing Information

For billing updates, navigate to the billing or payment section. Here, you can add or change credit card information and update your billing address as necessary. Ensure you save any changes made.

6. Manage User Permissions

If you have team members who require different levels of access, find the user management section. You can add new users, change existing user permissions, or remove users as necessary.

After making all necessary updates, ensure you log out to protect your account's security.

Final Thoughts

Updating your account information with Mention Me is straightforward and essential for maintaining effective communication and operational efficiency. By following the steps outlined in this guide, you can ensure that your account reflects accurate and current information.

Should you encounter any issues or have questions during this process, feel free to reach out to our customer support for assistance.