Fraud Prevention
Last updated July 29, 2024
Mountain America Credit Union is committed to protecting our members from fraudulent activity. We have implemented robust security measures and fraud detection systems to safeguard your accounts and financial information.
Protecting Yourself from Fraud
Here are some tips to help you prevent fraud:
- Be Vigilant: Be aware of your surroundings and be cautious of any suspicious individuals or situations.
- Secure Your Information: Protect your personal information, such as your Social Security number, credit card numbers, and bank account details. Avoid sharing this information with unknown individuals or organizations.
- Monitor Your Accounts: Regularly review your account statements and transactions for any suspicious activity.
- Strong Passwords: Utilize strong and unique passwords for all your online accounts.
- Two-Factor Authentication: Enable two-factor authentication (2FA) on your accounts whenever possible.
- Beware of Phishing Attempts: Be cautious of emails, phone calls, or text messages that request personal information or direct you to unfamiliar websites.
- Safeguard Your Mail: Be wary of mail theft and promptly report any missing or suspicious mail.
What to Do If You Suspect Fraud
If you suspect that you have been a victim of fraud, please contact us immediately:
- Call our Member Service Line: 1-800-724-6228
- Report Fraud Online: Visit our website and locate the "Report Fraud" section.
- Visit a Branch: Visit one of our branches to report fraud in person.
Our Fraud Prevention Measures
Mountain America Credit Union takes fraud prevention seriously. We have implemented a variety of measures to protect our members:
- Advanced Fraud Detection Systems: Our systems utilize advanced technology to detect potential fraudulent activity in real-time.
- Regular Security Updates: We continually update our security systems to protect against new and emerging threats.
- Employee Training: Our employees receive comprehensive training on fraud prevention and detection.
- Data Encryption: We use encryption technology to safeguard your information during online transactions and communications.
Contact Us
For questions about fraud prevention or to report suspected fraud, please contact Mountain America Credit Union immediately. We are committed to helping you protect your finances and ensure your peace of mind.
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