FAQs
Last updated July 29, 2024
Mountain America Credit Union is committed to providing clear and helpful information to our members. Here are answers to some of the most frequently asked questions about our products, services, and operations.
General Information
- Who is eligible to join Mountain America Credit Union?
- You must live, work, worship, or attend school within one of our service areas. You can also join if you a family member of an existing member.
- What are the benefits of becoming a member?
- You'll enjoy competitive rates on loans and savings accounts, personalized service, access to a wide range of financial resources, rewards programs, and member perks.
- How do I access my account online?
- Visit our website [https://www.macu.com/](https://www.macu.com/) and click "Online Banking."
- What are the hours of operation for the Member Service Line?
- Monday - Friday: 7:00 AM to 7:00 PM Mountain Time
- Saturday: 9:00 AM to 1:00 PM Mountain Time
Accounts & Services
- What types of checking accounts do you offer?
- We offer Free Checking, Rewards Checking, and Business Checking accounts to meet your needs.
- What types of savings accounts do you offer?
- We offer Share Savings accounts, Money Market Savings accounts, and Certificates of Deposit (CDs).
- Do you offer mobile banking?
- Yes, download our app from the Apple App Store or Google Play Store.
Loans
- What loan products do you offer?
- We offer mortgages, auto loans, personal loans, business loans, and more.
- What are your interest rates?
- Rates vary depending on loan type, creditworthiness, and loan amount.
- Visit our website or contact us for current rates.
Other
- Where can I find a branch near me?
- Visit our website at [https://www.macu.com/](https://www.macu.com/) and use our branch locator tool.
- How can I contact Mountain America for assistance?
- Call our Member Service Line at 1-800-724-6228, email memberservices@macu.com, or visit our website for additional contact information.
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