Understanding Your Cloudways Invoice
Last updated June 12, 2024
To effectively manage your Cloudways account, it's crucial to understand the components of your Cloudways invoice. This guide will walk you through the key sections of your invoice and explain what each part means.
Invoice Overview
- The invoice contains all the charges for the billing period.
- It includes server costs, add-ons, and any other applicable fees.
Breaking Down the Invoice
- Billing Period: Clearly states the start and end dates of the billing period.
- Server Charges: This section lists the costs associated with each server you have deployed.
- Add-On Services: Details any additional services, such as email add-ons or managed backups.
- Discounts and Credits: Any applicable discounts or credits will be listed here, reducing your total payable amount.
- Taxes: If applicable, taxes will be calculated and displayed in this section.
- Total Amount Due: The final amount you need to pay is prominently displayed at the bottom.
How to Access Your Invoice
- Log in to your Cloudways account.
- Navigate to the 'Billing' section from the dashboard.
- Select the invoice you wish to view.
Contact Support
For any discrepancies or questions about your invoice, you can always contact Cloudways support for clarification and assistance.