Troubleshooting Application Issues
Last updated June 12, 2024
Encountering issues with your applications can be frustrating, but most problems have straightforward solutions. This guide will help you troubleshoot common application issues on Cloudways.
Common Issues and Solutions
- Check Server Logs
- Access your server logs through the Cloudways platform.
- Identify any error messages or warnings that could indicate the cause of the issue.
- Verify Application Configuration
- Ensure that your application's configuration files are correct.
- Check settings such as database connections, API keys, and environment variables.
- Update Applications and Dependencies
- Ensure that both your application and its dependencies are up to date.
- Use the platform's built-in tools to perform updates safely.
- Check for Permission Issues
- Verify that the necessary permissions are set on your application files and directories.
- Correct any permission issues as per the application's requirements.
- Restart Application and Server
- Sometimes, simply restarting your application or server can resolve issues.
- Use the Cloudways platform to perform the restart.
By following these steps, you should be able to resolve most common application issues. If problems persist, consider reaching out to Cloudways support for further assistance.